The people I work with are great, we all get along and there are no issues. On a positive note, the job requires no physical effort at all, however the stress of maintaining a casino and its operations makes the job stressful at times. A Surveillance Agent makes the less than a Guest Security Officer (if you include tips which we don't get), an Agent does 10x the work of any GS/O. No paid holidays (you work Christmas no holiday pay), no shift differential pay (no incentive to hire people on shifts where the hours are not easy), A lot of tat has to do with no union, however as Surveillance literally saves the casino money, I don't understand how we don't deserve some kind of incentive to keep doing it. Working in Surveillance, I have to say the pay and benefits are pretty bad. I have seen several occasions of individuals, who have worked for the company for 5+ years, and been denied promotions for unknown reasons not related to discipline or attendance issues. If your looking for career advancement, look somewhere else. Hollywood Casino Perryville is an ok place to work for those looking for an easy paycheck. There is also a very large amount of favoritism within the surveillance department itself. If you become a surveillance agent there will be a limited amount of other positions you can work at the property. No celebration or true recognition.ĭon't expect to advance within the company or department. After you work there for 5 years you are given a pin. The yearly increase is also given months late. Now you you are given a flat 2.5% yearly increase due to covid and the greed of the corporation.

These were always given months late and a lot of favoritism played into it. The company used to give yearly evaluations and a pay increase of 1-5%. The job should start at $25 per hour for all of the mental stress involved. This is because there will always be a lack of staffing. You are encouraged to come in early or stay over your designated shift time. You start out at $13 per hour and work full-time. Be prepared to complete at least 10 different employee evaluations for other departments every month. You will need to know the job functions of employees in different departments. These include but are not limited to SARCs, Employee Watches, COVID-19 contact tracing, on board training for new hires, and auditing different departments. You will be stared down and yelled at.Īs a surveillance agent you will be tasked with completing a lot of the supervisorial/management duties, but not compensated for it. If you like your schedule being changed countless times within a year and made an example out of in front of your peers then this is the job for you.

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